Privacy Policy
Effective Date: April 1, 2024
Welcome to i Rocks series ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you use our website, software, CRM systems, AI automation tools, chatbots, websites, landing pages and related services.
1. Information We Collect
- Full Name
- Mobile Number
- Email Address
- Business Information
- Billing Details
- GST Details (if applicable)
- Payment Information
- Website and Marketing Requirements
- IP Address and Device Information
2. How We Use Your Information
- Delivering our software and digital services
- Setting up CRM, AI Chatbot and Automation Systems
- Creating websites and landing pages
- Providing customer support
- Sending updates, invoices and service notifications
- Improving our products and services
- Legal compliance and fraud prevention
3. Data Protection
We implement industry-standard security practices to protect client information. However, no online transmission is 100% secure.
4. Third-Party Services
Our services may involve third-party tools including but not limited to:
- Cloud Hosting Providers
- API Providers
- Payment Gateways
- WhatsApp APIs
- AI Model Providers
- CRM Integrations
We are not liable for any issues, downtime or data breaches caused by third-party providers.
5. Confidentiality
All client data is treated confidentially. However, clients are responsible for securing their own login credentials and internal access.
6. Legal Compliance
We may disclose user information if required by law, government authorities, cybercrime investigations, court orders or law enforcement agencies.
7. Consent
By using our website and services, you agree to this Privacy Policy.
8. Contact Information
For privacy-related concerns:
- Email: hello@irocksseries.com
- Phone: +91 95529 05181
- Registered Office: H.No-3337, Plot 110, Akanshi Society, Wadi, Nagpur, Maharashtra - 440023
- GST No: 27BSZPG3382H1Z5
- MSME / UDYAM No: UDYAM-MH-20-0120137